FAQs
FAQs
HOW QUICKLY CAN YOU ANSWER MY QUESTIONS?
We answer emails and messages in the order they are received. We reply all emails and messages within 24 hours.
HOW LONG DOES SHIPPING TAKE?
Shipping generally takes 12-20 working days to arrive. If your product doesn't arrive within 30 days, please contact us using the contact us page.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer free shipping to all countries worldwide.
WHAT ARE THE PAYMENT OPTIONS?
We accept payments using Visa, MasterCard, American Express, and PayPal.
CAN I CANCEL MY ORDER?
Once the order is processed, you will not be able to cancel it.
I RECEIVED A DAMAGED ITEM. WHAT DO I DO?
We apologize that your shipment didn't arrive in perfect condition. Please contact us with your name and order number and we'll get the issue resolved ASAP.